Report a bug or request a feature
- Shake your phone in Pump. A report opens with a screenshot attached. Switch between Bug and Feature at the top.
- Or in Settings, tap Report a Bug or Request a Feature.
- Follow along in My Requests as it moves from Submitted to Building to Shipped.
When the team replies, a card with an orange dot stays at the top of your Feed until you open the conversation. Tap it to open the conversation. The dot on the Feed tab stays until you’ve opened every one.
Rather say it? Tap Talk under Details and talk. Your words type themselves in. Tap them to stop and use the keyboard, or tap Talk again to add more. To redo a few words, select them, then tap Talk, and what you say takes their place.
Tap a screenshot to mark it up. Draw on it, then tap Done. Your marked-up copy is what gets sent.
Shaking by accident? Mute Shake to Report on the report screen turns it off until you next open Pump.
On an iPad or a Mac, choose Report a Bug… from the Help menu in the menu bar. It opens the same report, screenshot and all.
Shaking is off during a GPS run. On any cardio set, tap ⋯, then Report a Bug.
Looking for how something works? In Settings, tap Help Guide to read this guide in the app.